Terms of Service

By using this website or placing an order, you agree to these terms.

Orders

When you place an order, you are offering to buy the product at the price shown. We may cancel an order, with a full refund, if the product is unavailable, the price was listed in error, or we suspect fraud.

Prices and payment

Prices are in US dollars. Sales tax is added at checkout where it applies. Payment is taken when you order.

Shipping and delivery

Delivery times are estimates, not guarantees. See our Shipping Policy for details.

Returns and refunds

See our Refund Policy.

Product information

We try to describe and show products accurately. Colors and details can look slightly different on your screen and may vary a little from the photos.

Safe use

This is a pet toy, not a children's toy. It contains a rechargeable lithium battery and small parts. Supervise your pet during play, check the toy regularly, and stop using it if the cover or electronic core is damaged. Remove the electronic core before washing the cover. Use only the supplied USB cable to charge it and do not leave it charging unattended.

Website content

The text, images and design on this site belong to us or our suppliers. Please do not copy them without permission.

Help chat

The help chat on this site gives automated answers to common questions. It is not a live agent. For anything it cannot answer, use the contact page.

Liability

To the extent the law allows, our liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under consumer protection law.